Patients Angry At Atrium Health Over New Billing Policies
Health care costs. Stethoscope and calculator
ASHEBORO N.C. - Patients are expressing anger and outrage over new billing practices put in place after the Atrium / Wake Forest Health merger.
Back in December of 2021 we began to be contacted by local residents who were upset after hospital bills they received from Wake Forest Health were sent to collections while they were still making payments.
"The hospital bill itself after insurance wasn't unreasonable" said Susan, who asked we not use her last name, "but there was just no way I could pay the minimum monthly payment of $50 and they weren't willing or able to bring down that monthly payment, so I was paying $20-$30 a month because that's what I could afford"
Despite actively paying on her bill every month since July Susan sa...