Customers Frustrated At Spectrum’s Handling Of Discount
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ASHEBORO NC - Spectrum customers are speaking out after they say the internet provider is giving them the run around and taking months to apply a federal discount they have been approved for.
On December 27th, 2020, the Consolidated Appropriations Act was passed into law and created the Emergency Broadband Connectivity Fund with $3.2 billion in funding The FCC established the Emergency Broadband Benefit Program (EBB Program), so that eligible low-income households could apply and receive a discount off the cost of broadband internet service.
The program provides:
Up to a $50/month discount on your broadband service and associated equipment rentalsUp to a $75/month discount if your household is on qualifying Tribal landsA one-time discount of up t...