Healthcare Archives | Randolph News Now

Emerywood Behavioral Health Clinic (Google Street View) ASHEBORO N.C. - Current and former patients of a local mental health clinic spoke with our reporters about their concerns regarding the staff, the care they received, and Atrium / Wake Forest Health Network’s failure to address these concerns over the last several years. EDITOR'S NOTEDue to the sensitive nature of the topic of this article all patients who spoken with news staff were promised confidentiality. Names in this article have been changed to protect the identity of those involved. Readers who may be triggered by topics of mental health should use their discretion when deciding to read further. Almost a dozen current and former patients who all went to the clinic over the last 5 years spoke with our reporters. What w...

Health care costs. Stethoscope and calculator ASHEBORO N.C. - Patients are expressing anger and outrage over new billing practices put in place after the Atrium / Wake Forest Health merger. Back in December of 2021 we began to be contacted by local residents who were upset after hospital bills they received from Wake Forest Health were sent to collections while they were still making payments. "The hospital bill itself after insurance wasn't unreasonable" said Susan, who asked we not use her last name, "but there was just no way I could pay the minimum monthly payment of $50 and they weren't willing or able to bring down that monthly payment, so I was paying $20-$30 a month because that's what I could afford" Despite actively paying on her bill every month since July Susan sa...

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Current & Former Patients Speak Out Against Atrium Mental Health Clinic

Patients Angry At Atrium Health Over New Billing Policies