911 Archives | Randolph News Now

Jan132024 by Scott PelkeyNo Comments

Two Charged in Assault on First Responders, Highlights Dangers

News

ASHEBORO N.C. – Two men are facing charges for assaulting first responders earlier this week and the dangerous incident highlights the hazards first responders can face. On January 7th, 2024, at around 6 a.m. Randolph County 911 received a 911 hang-up with yelling in the background. Operators were attempting to call the number back, when around three-minutes later, another 911 call came in from a neighbor stating that a male subject had come running into their residence covered in blood saying he had been assaulted by someone he lived with. As the phone call continued the 911 telecommunicator, learned the other male subject was attempting to get into the home and they could hear screaming. The 911 center notified deputies with the Randolph County Sheriff's Office to respond and...

Jan202023 by Randolph News NowNo Comments

911 Telecommunicator Recognized After Call with Juvenile Midst Crisis

Government

READER DISCRETION ADVISEDThis article contains accounts of mental health issues including suicide and may be triggering or upsetting to some readers. Credit: Randolph County Sheriff's Office ASHEBORO N.C. (RCSO) - On December 29, 2022, a thirteen-year-old female of Asheboro called 911. The juvenile was experiencing an emotional crisis and threatening to jump off of a bridge near her home. Telecommunicator Cheyanne Allred remained calm and professional during the entire thirteen-minute call. The juvenile female was distraught and crying and during the phone call, she made additional comments that sitting on that ledge was “peaceful” and made additional threats to jump. TC Allred was able to divert the female’s focus on jumping off the bridge by talking about her pets, her sch...

Jan62023 by Scott PelkeyNo Comments

9-1-1 Answers 128,580 Calls in 2022 | Breakdown

Investigative

A 9-1-1 Telecomunicator sits at a station at the Randolph County Emergency Services Headquarters. (Stock Photo / Scott Pelkey / Acme News) ASHEBORO N.C. - Last year Randolph County Emergency Services’ 9-1-1 operators answered 128,580 calls. We reviewed records to find out the where and why. Of those thousands of calls, the most recorded call type at 11% (14,089) were 9-1-1 hang-up, misdials, or open lines (aka butt-dials), followed by 11,186 calls (8.7%) which were marked as duplicate calls where several people called in to report the same incident. Theft was responsible for the largest number of 9-1-1 calls reporting crime in 2022 (when larceny and burglaries are combined) with a total of 4,145 or 3.2% of all calls. Retail stores are usually among the places that keep local p...

Mar252022 by Scott PelkeyNo Comments

Active Shooter False Alarm Blamed On Misunderstanding

News

Acme News ASHEBORO N.C. - For 2 minutes on Tuesday afternoon officers with the Asheboro Police Department thought they were racing towards the call no officer wants to hear, but it all turned out to be a misunderstanding. The afternoon of Tuesday March 22nd officers with the Asheboro Police Department had been on the scene of a shooting on Kemp Blvd where a 19-year-old and two juveniles had been shot for just shy of two hours. At the same time deputies and troopers were out on Vision Drive with a driver who was being arrested for DUI after being chased down by a DMV officer who saw the driver firing a gun into the air while driving down the road. In the midst of all that, at 6:10 pm, a call came into the Randolph County 911 center. A confused caller was reporting a possible act...

Feb92022 by Scott PelkeyNo Comments

Federal Ambulance Crews Help Relieve Strain On Randolph County EMS

News

Acme News Archive - Stock Photo (Scott P.) ASHEBORO N.C. - The arrival of Federal Emergency Management Agency (FEMA) ambulances and paramedics is helping to ease the strain Randolph County EMS is feeling from high call volumes and staffing problems. Three ambulances with a total of 6 crew of EMTs and paramedics arrived in Randolph County late last week on February 3rd. “We applied a month or so ago when we found out there was another allocation being sent to the state.” Said Jared Byrd, Deputy Director at Randolph County Emergency Services in an email. Currently those crews have responded to 65 emergency calls since their arrival. “They are only running 911 calls. They each have a paramedic and EMT. We try our best to add an EMT to their ambulance with local knowledge of hospital...

Oct202021 by Scott PelkeyNo Comments

Overwhelmed – 911 Faces Increasing Calls And Staffing Shortage

Investigative

ASHEBORO NC – Recently the Randolph Hub highlighted how the state wide paramedic shortage, increased call volume, and trouble hiring and retaining staff is overwhelming Randolph County EMS. It’s an article that is worth reading. The headline read “Time for EMS to call 911?”, but perhaps the next headline should read “911: Don’t call us, we’re busy too.” The Randolph County 9-1-1 center is also overwhelmed as they take on an ever increasing number of calls. That increase is not just COVID-19 calls says Director of Randolph County Emergency Services Donovan Davis in an email, “we’ve seen an increase in fire service, law enforcement, EMS, and rescue calls. These include burglary, suspicious persons/vehicles, larceny, assault, chest pain, strokes, seizure, motor vehicle accidents, over...